Every piece of information you share with Golbed is handled with strict confidentiality. Find out what data we collect, how we use it, and how we keep it safe.
Golbed (golbed.net) is a trusted online gaming platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy clearly explains how your personal information is collected, why it is used, and how we keep it secure.
By using the Golbed website or app, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
This privacy policy is drafted in accordance with international GDPR standards and applicable laws of Bangladesh. We believe every user has the right to full control over their own data.
Golbed collects two types of data — what you voluntarily provide and what is automatically collected during your use of the platform.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Email, phone number, address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Data | Game history, session duration, click patterns | Cookies & Log Files |
| KYC Documents | Passport, driving license, utility bill | Verification Process |
We never store your full payment card number or bank PIN. Payment details are processed directly through an encrypted gateway.
Golbed uses your data only for specific, legitimate purposes — nothing is processed unnecessarily. Our core reasons for using your data are:
You can opt out of marketing communications at any time. Simply click the "Unsubscribe" link in any email or let our support team know.
Golbed never sells your personal data or shares it with third parties for marketing purposes. However, data may be shared in certain specific circumstances necessary for operating our services:
Every third party we share data with operates under a strict confidentiality agreement. They are not permitted to use your information for their own purposes.
Golbed uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
Cookies we use:
You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.
Golbed follows the highest industry standards to protect your data. Our security infrastructure provides protection across multiple layers:
If any unusual activity is detected on your account, Golbed will automatically notify you via email or SMS.
Under Golbed's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
The right to know what information we hold about you and to request a copy.
The right to request correction of any inaccurate or incomplete information we hold about you.
The right to request that your data be deleted under certain circumstances.
The right to request that we limit how we process your data in certain circumstances.
The right to receive your data in a structured format and transfer it to another service.
The right to object to the processing of your data for marketing purposes.
Golbed retains your data only for as long as necessary or legally required. The general retention policy is outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Game History | 3 Years |
| Support Contact | 2 Years |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized.
Golbed strictly does not serve anyone under the age of 18. Our platform is for adults only.
If any user is found to be a minor, their account will be immediately closed and all associated data will be deleted.
If you believe a minor is using our platform, please immediately support@golbed.netto let us know.
Golbed reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will:
Continuing to use the platform after any changes have been made means you accept the updated Privacy Policy. We recommend checking this page regularly.
For any questions or complaints about this privacy policy, or to exercise your rights, please contact us:
We typically respond within 48 hours. For urgent security matters, please reach us directly via live chat.
At Golbed, we work to keep your data protected at every step.
All your data is protected with bank-grade 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access.
Golbed never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
Our privacy policy complies with international GDPR standards, ensuring you have full control over your personal data.
Our automated systems monitor your account around the clock. If any suspicious activity is detected, you'll receive an immediate alert.
View, update, or request deletion of your data at any time. Golbed processes your request within 48 hours.
For any privacy-related questions, our Bangla-speaking support team is available 24/7, every day of the week.
Your privacy is fully protected at Golbed. Register today and start enjoying gaming on a platform you can trust.